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LEGAL INFORMATION

Privacy Policy

Last Updated: June 2026

Mugin Technologies ("we," "our," or "us"), located at 75, E B Colony, Palaniappa Nagar, Ponnia Rajapuram, Coimbatore – 641001, Tamil Nadu, India, is committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mugintechnologies.com or engage our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, company name, and other details you provide via contact forms, inquiry forms, or direct communication.
  • Technical Data: IP address, browser type, operating system, referring URLs, and pages visited on our site (collected automatically via cookies and analytics tools).
  • Business Information: Details shared during project consultations, proposals, or service agreements.
  • Communication Records: Emails, WhatsApp messages, or phone call notes related to your enquiry or project.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide the services you request
  • Send project updates, invoices, and service-related communications
  • Improve our website, services, and customer experience
  • Send periodic emails or WhatsApp messages about our services, offers, or updates (you may opt out at any time)
  • Comply with applicable legal obligations
  • Analyse website traffic using Google Analytics or similar tools

3. Cookies and Tracking Technologies

Our website uses cookies and Google Tag Manager to enhance your browsing experience and analyse traffic. Cookies are small files stored on your device. You can instruct your browser to refuse cookies, though some parts of the site may not function properly as a result.

We use:

  • Google Analytics – to understand how visitors interact with our website
  • Google Tag Manager – to manage and deploy marketing and analytics tags

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Trusted third-party service providers who assist us in operating our website or providing services (e.g., hosting providers, payment processors), who are bound by confidentiality agreements
  • Government or regulatory authorities when required by law
  • Business partners, only with your explicit consent

5. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable laws. Project-related data may be retained for up to 5 years for legal and financial record-keeping purposes.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal information
  • Withdraw consent for marketing communications at any time
  • Lodge a complaint with the relevant data protection authority

To exercise any of these rights, contact us at info@mugintechnologies.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected such data, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us: